CRM or Customer Relationship Management is another term that can be all encompassing. An example of good CRM software is Bozeman's own RightNow Technologies. However, their solution may not fit the small business owner who is not running a large company or a large call center. Companies like this do not offer cost effective options to the small business.

Just as with our CMS websites, we have also developed a standardized solution for working with CRM. The CRM solution can be dealt with in two ways: Hosted, or In-House. In either case, JEMS Media can tailor a solution for you. With the hosted solution, there is obviously a yearly charge for hosting and maintaining your CRM software. In house, we can install your CRM solution on most networks. However, some additional costs might be incurred due to ensuring data privacy and security. It is also possible you may need a PC or server with a backup solution in order to run your new CRM solution.

What are the benefits of having a CRM solution for your business?

• Sales Force Automation
• Marketing Automation
• Customer Service & Support
• Activity Tracking
• Calendaring
• Inventory Management
• Email Integration
• Security Management

For a no cost, no obligation consultation and demonstration, please contact us today and we'll be glad to show you around.